IT PLATFORM

TASFO ® Service Management IT System

Specialized Maintenance IT solution compliant with ISO 9001 management system

  • Ticketing management
  • Activity planning
  • Activity monitoring and tracking
  • SLA management
  • Spare parts management

Ticketing management

TASFO automatically assigns a ticket to any warning received by the remote monitoring system, and to any required scheduled maintenance task

Spare parts management

TASFO gives full control of spare parts inventory and logistics and never let the stock fall below the minimum level

Activity planning

TASFO performs a priority analysis of each case, assigns it to the nearest available technical specialist and directly loads the task date in the specialist’s agenda

 

Activity tracking

TASFO tracks all the steps and times of the maintenance task, allocates back office resources and/or spare parts if required, keeps the Customer up to date on the task status by sending emails
All in real time