TECHNICAL ASSISTANCE FOR MANUFACTURERS

MW of inverters activated

Retrofits completed

Yearly on-site interventions

Yearly warranty intervention requests

TOPS Energy and the Inditel Group have decades of history in successfully providing technical support services on behalf of equipment manufacturers by outsourcing, entirely or partially, their warranty and activation service processes.

Service modules can be combined and aggregated to satisfy the specific requirement of any manufacturer

  • Customer orientation and flexibility to adapt to different manufacturer process models, focusing on its non-core areas of activity, to become partner and unique point of reference for any warranty and product support need
  • Vast expertise and experience on the various key technologies within a PV plant

As well as a technical assistance for inverters manufacturers, TOPS Energy has also a wide experience and expertise on all the key components of PV plant: security systems, phovoltaics modules, and monitoring systems

On-Center Service Modules

Call Center: notice receipt, dispatch and intervention completion notice

Repair Lab: product tests, retrofit, spare and components repair

Logistics: supply chain, shipment and receipts, warehousing

On-Site Service Modules

Installation check/certification and new product activation

Warranty and post-warranty repair/swap interventions

Preventive maintenance visits

On-site retrofit campaign (hardware/firmware)

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